Reach Out to Us
Our team is ready to assist you and your loved ones through every step. Submit the form below to begin a meaningful discussion on how our local support services can best empower your daily life.
To protect your privacy, avoid sharing confidential health data here. Our services are provided following an assessment and according to our specific service agreements.
Connect Now
Call 0403 789 965 or email admin@rgsupportservices.com.au for enquiries.
Rise Gippsland Support Services is dedicated to helping you achieve your goals and live life on your terms.
Frequently Asked Questions
Who can access your supports?
We support self-managed and plan-managed NDIS participants, as well as private-pay clients in Gippsland. Please contact Rise for more details.
Can a family member, support coordinator or representative contact you?
Yes, we welcome enquiries from family members and representatives. Please reach out to discuss how we can help.
Will Nathan be my regular support worker?
We offer consistent one-on-one support. Please contact Rise Gippsland Support Services to discuss specific support arrangements.
What areas do you travel to?
We provide supports across Latrobe City, Baw Baw Shire, and South Gippsland Shire.
Can we meet before supports commence?
We believe in genuine connections. Reach out to arrange a conversation to see if our service is a good fit for you.
How are arrangements and prices agreed?
Arrangements are tailored to individual goals. Please contact Rise Gippsland Support Services to discuss your needs and pricing.
Once you reach out, we will be in touch to discuss your goals and how we can best support you. Please contact Rise for specific next steps.
What happens after I enquire?
Feedback & Complaints
We welcome your feedback and take all concerns and complaints seriously. You can contact us by calling 0403 789 965 or emailing admin@rgsupportservices.com.au.
You may ask a family member, representative, support person or independent advocate to help you make a complaint. Raising a concern or complaint will not affect your supports or how you are treated.
We will acknowledge your complaint within two business days and aim to resolve it within 21 calendar days. If more time is required, we will explain why and keep you informed of our progress.
You can also contact the NDIS Quality and Safeguards Commission at any time, including if you do not feel comfortable raising the matter with us or are unhappy with our response. Call 1800 035 544 or report an issue online.
The Commission confirms the telephone number, online reporting option and right to receive help from family, friends or an independent advocate. For an immediate threat to someone’s safety, call 000. (NDIS Commission guidance)